Seminars for Physicians

An Aging Population: Liability Issues in
Treating Older Patients
June 5 > 8:30 – 11:30 a.m. • Moline

Risk Management in General and
Orthopaedic Surgery
June 12 > 8:30 – 11:30 a.m. • St. Charles

Difficult Patient Encounters
July 30 > 8:30 – 11:30 a.m. • Chicago*

Clinician-Patient Communication to Enhance
Health Outcomes
July 30 > 1:30- 4:30 p.m. • Chicago*

Seminars for Staff

Office Practice Improvement Workshop
June 5 > 1:30 – 4:30 p.m. • Moline

Overcoming Communication Barriers
in the Office: Telephone Triage, Health Literacy
and Patient Education
June 10 > 8:30 – 11:30 a.m. • Joliet

Office Practice Improvement Workshop
June 10 > 1:30 – 4:30 p.m. • Joliet

Treating Patients with C.A.R.E.
June 12 > 1:30 – 4:30 p.m. • St. Charles

*	Business attire required.
	This activity is available for the first time in 2008.

For a complete listing of upcoming seminars, to register or for more information, go to www.ismie.com or call 800-782-4767 ext. 3300.