Seminars for Physicians

Difficult Patient Encounters

Sept. 9 > 8:30 – 11:30 a.m. • Hoffman Estates

Sept. 23 > 8:30 – 11:30 a.m. • Tinley Park

Myocardial Infarction – Treatment and Liability Issues

Sept. 25 > 8:30 – 11:30 a.m. • Oak Brook*

Managing Risk Through Ethical Practice

Sept. 25 > 1:30 – 4:30 p.m. • Oak Brook*

Seminars for Staff

Overcoming Communication Barriers
in the Office: Telephone Triage, Health Literacy
and Patient Education

Sept. 9 > 1:30 – 4:30 p.m. • Hoffman Estates

Sept. 23 > 1:30 – 4:30 p.m. • Tinley Park

*	Business attire required.
	This activity is available for the first time in 2008.

For a complete listing of upcoming seminars, to register or for more information, go to www.ismie.com or call 800-782-4767 ext. 3300.