Our policyholders' staff members play an important role in managing liability risk. That’s why we offer risk management education geared specifically for them. Our webinars, seminars and resource materials give our policyholders’ staff members the tools they need to recognize and minimize potential risk. Some even provide them with the opportunity to earn a premium discount for their policyholder physicians.
These half- and full-day live presentations cover a wide range of topics, from EHR implementation to preparing for your ISMIE risk management practice assessment. Registration is as easy as clicking on the link and filling out a short form.
Practice Management Day for Staff
Offered on the following dates:
- June 18 in Hoffman Estates
- June 27 in Oak Brook
- September 17 in Springfield
- September 24 in Alsip
- October 11 in Skokie
Designed for policyholders and their practice management staff, this day long program will address communication, documentation and system areas of potential liability and offer useful strategies to help manage your risk. This year’s program will address the following topics:
You’ll learn how to: Identify the changes to HIPAA privacy and security requirements; review and select templates from those provided that work best in practice settings.
Improving Employee Performance with Job Descriptions
You’ll learn how to: Examine staff and physician behaviors and how they can escalate to being disruptive, as well as how they affect your practice; apply strategies and techniques for disciplining disruptive behaviors and motivating employees to be team players.
Disruptive Employees and How They Hurt Your Practice
You’ll learn how to: Identify the "basic" job descriptions a practice should have; identify who writes the job descriptions; define what to include in a job description, how to establish performance standards, and how to meld the two in order to evaluate, improve, and insure optimal employee performance; define a schedule for the review and updating of job descriptions.
Patient Satisfaction: Getting to the Bottom Line
You’ll learn how to: Discuss how good employees promote patient satisfaction; identify why patient satisfaction surveys should be conducted; identify what kind of survey options exist and what questions should be included; assess who should be surveyed; examine how to use survey data to evaluate practice weaknesses and turn them into strengths.
EHR Conference and Exhibit
Offered on the following dates:
- June 14 in Oak Brook
- November 1 in Oak Brook
With the importance of electronic health records (EHRs) in the current health care environment, many physicians are making decisions that will require significant staff and financial resources about selection, implementation and maintenance of EHR systems. In order to assist ISMIE policyholders and ISMS members as they navigate these difficult decisions, ISMIE and ISMS are co-hosting this day long conference.
In addition to the conference, participants will have the opportunity to visit with exhibitors. Registered attendees who visit with every exhibitor during the EHR Conference and Exhibit may enter a raffle to win an iPad mini. Please note: The raffle will occur prior to the final session of the day.
Breakfast and lunch will be provided.
The EHR Conference and Exhibit series will be held at the DoubleTree by Hilton, 1909 Spring Road, Oak Brook, IL 60523.
Our web seminars are faculty-led, live Internet teleconferences. You only need access to a computer and a phone to participate.
Practice Assessment Webinars
Is your practice being assessed by ISMIE this year, or are you considering having a Practice Assessment? If so, we encourage you to listen to one of these archived webinars that will help you prepare for your on-site visit with an ISMIE risk management specialist. Please click on the titles to view an archived webinar.
These hour-long webinars are intended for practices that are just beginning the EHR implementation process, as well as those who the midst of implementing them. Please click on the titles to register.
This practical information can help staff members learn how to address risk management issues they may deal with on a daily basis.
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