Are Your Patients Reluctant to Wear Masks?

November 3, 2020

As mask-wearing and other measures to prevent the spread of COVID-19 have become increasingly politicized, healthcare professionals must walk a fine line when communicating with patients who object to these practices – particularly in settings where masks and social distancing must be strictly enforced.

ISMIE’s newest risk management resource, COVID-19: Addressing Objections to Masks and Other Preventive Measures, offers insights on how to establish, communicate, and enforce clear and thorough policies. Featuring several example scenarios and possible responses, as well as links to important resources, this document will help you protect your staff and patients from COVID-19 – and is particularly timely as infection rates spike in many regions.

Questions? Contact our Risk Management team by email.
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