2020: Year in the Rearview Mirror

January 12, 2021

It’s doubtful anyone will soon forget 2020. Even though it was a year of challenges because of the global coronavirus pandemic, ISMIE continued to provide outstanding customer service for policyholders while maintaining its A- (Excellent) rating by A.M. Best.

Here’s a recap of some of ISMIE’s major accomplishments in 2020:

COVID-19 accommodations for ISMIE policyholders.

• Offered a premium grace period and the option for monthly installments due to financial hardships created by the pandemic.
• Fast-tracked applications and provided the environment for retired physicians to volunteer during this health crisis.
• Moved business operations to remote working and moved all policy document communication online.

Enhanced policyholder support through national expansion.

• ISMIE is growing our reach to support the expectations of policyholders who are now operating under new practice models that don’t follow state boundaries.
• ISMIE Mutual is now fully admitted with rates, rules and policy forms approved in 30 states and Washington, D.C.
• Our ISMIE Indemnity platform provides nationwide coverage options in all 50 states.

Looking ahead to 2021, ISMIE will continue to support our policyholders as we have done for almost 45 years. We look forward to continuing ISMIE’s national expansion to additional states while providing the same exceptional service to all of our current policyholders!

Please contact your broker or ISMIE’s Underwriting team by email with any questions.