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In this COVID-19 Era, ISMIE’s Online Services Are Always Ready for You!

May 19, 2020

Policy renewal process moves online 
 
Due to COVID-19, policy renewals will be available through ISMIE’s website only. The familiar white envelopes with renewal notices will not be mailed out. The letters and policy documents will be ready for you to access online approximately 30 days prior to your policy renewal date:

  1. Visit www.ISMIE.com and click on “Login” at the upper right corner.
  2. Once logged in, you will be taken to your dashboard. (You may be prompted to change your password or confirm your email address first.)
  3. On the left navigation, click on “Documents.” This is where you can access your renewal letter and associated policy documents to renew your policy.
If you need help navigating to your documents online to renew, please contact ISMIE’s Online Help Desk. If you have questions regarding policy renewal in general, please contact your broker partner or the ISMIE's Underwriting team by email.
 
Did you know you can also pay your ISMIE premiums online?
 
We encourage you to enjoy the convenience of paying your premiums online! It’s fast and easy. Isn’t it time to ditch the checkbook and the search for stamps and simply log on to our web site? Here’s how to pay your premiums online:
  1. Just visit www.ISMIE.com and log on from the home page. 
  2. Once logged in, you will be taken to your dashboard. (You may be prompted to change your password or confirm your email address first.)
  3. On the left navigation, click on “Pay My Premium” and follow the prompts.

While ISMIE’s offices remain closed due to the public health emergency, our staff continue to be ready to serve your needs via use of secure, remote work arrangements. If you need assistance, please contact us by email and you will receive a prompt response.

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