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Positive Patient Experience Key to Practice Success

July 6, 2021

Making sure your patients have a positive experience in your healthcare practice or facility is not only good for patients’ care and safety, but also good for the bottom line, according to a recent Medical Economics article.

ISMIE offers several resources to help ensure you have strategies in place to deliver a positive patient experience. Our resource on patient experience includes a framework for gathering and assessing your patients’ experience to help identify areas in your practice that could be improved or modified. You’ll also learn some tips for collecting patient feedback and addressing online and social media reviews. 

If you have questions about these resources, please contact the Risk Management team by email
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