Through a Glass Darkly: A Year in Review and Thoughts for the Future in the Context of COVID-19

Course description

Time: 12-1 p.m.

As the COVID-19 pandemic emerged in the U.S. in early 2020, our healthcare system found itself tested in ways that it had never been before. Frontline workers battled to keep their patients and themselves safe, while normal processes and operations were significantly disrupted. Join us on December 9, 2020, for a “year in review” as healthcare futurist Jamie Orlikoff discusses the causes and implications of the U.S. healthcare system’s response to the COVID-19 pandemic, as well as the resultant liabilities for physicians. Mr. Orlikoff will review the lessons learned so far – and where we can go from here to better navigate the evolving crisis and persevere through these challenging times.

Learning objectives

At the conclusion of this learning activity, participants will be able to:

  • Summarize the causes and implications of the fractured healthcare response to the COVID-19 pandemic
  • Identify the unique liability issues created during the pandemic by the disruption of normal processes or operations - a situation that could be referred to as "upset conditions"
  • Recognize strategies to implement the lessons learned from COVID-19 and respond to future "upset conditions"

Target audience

Physician and clinician policyholders

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