Planned EMR downtime is necessary to maintaining and updating your EMR system, and can often be scheduled for a time that’s the least disruptive to patient care. More troubling, however, are cybersecurity incidents, mechanical or power failures, disasters, and other situations that result in unplanned EMR downtime; these incidents, in particular, can pose significant patient safety and medical professional liability risks.
To prepare for unexpected interruptions to your EMR system, consider developing or updating your incident response plan. ISMIE’s comprehensive risk management resource on EMR downtime can also help you prepare and includes details on the steps you can take to ensure patient safety and mitigate medical liability risks.
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