Majority of almost 1,600 respondents said telehealth made it possible for them to provide quality care for their patients during the pandemic.

Ongoing changes to payer policies and government regulations are laying the groundwork for increased use and adoption of telehealth-based care delivery.

A recent survey by J.D. Power found that only 1 in 10 patients use telehealth services. However, the same study revealed very high customer satisfaction scores for telehealth services.